Training

The best systems and processes will only deliver their benefits if users are properly trained. The better the training – the greater the benefits.

SkillSet Consulting is part of SkillSet, which has been delivering high quality training for over 15 years. We work seamlessly with SkillSet to design, develop and deliver optimum training solutions for our clients.

• Training Needs Analysis (TNA)
  Is the foundation of good training – defining who needs to be trained in what, taking into account location, language and other factors. We undertake the TNA by interviewing subject matter experts and users and reviewing documentation.
• Training Strategy and Plan
  Syllabus  and delivery mechanisms – an optimised  blend of classroom, e-learning (facilitated or self-guided) and web-based delivery. We develop the strategy and incorporate it into a detailed plan for development and delivery of the training programme.
• Training Development
  Is a specialist skill, which translates the technical knowledge from the Subject Matter Experts into just what the user needs for his job. Our developers come from a business background giving them strong empathy with users.
• Training Delivery
  Is the final link in the chain – and can make the difference between project failure or success. Our professional trainers ensure that users learn the required skills and leave the course with a positive attitude.
• Training Administration
  The training delivery period can be resource intensive and logistically challenging. We can take ownership of the administration including facility booking, printing, travel and calendar scheduling for trainers and users.