Process Analysis and Improvement
Every organisation operates business processes to deliver its goods or services. Optimisation of these processes is paramount to create business advantage. Effective business processes differentiate your organisation from your competitors.
SkillSet Consulting is an independent provider of process optimisation consultancy. We combine our proven process improvement approach with innovative process mining technologies to significantly speed up the discovery phase of your process improvement project. We then work with our clients to deliver streamlined business processes that drive competitive advantage, cost efficiency and business agility. Our consultants will work closely with your organisation to identify on-going cost savings and to measure performance.
We offer a full range of process analysis services, including:
- Analysis of existing business processes.
- Identification of bottlenecks, exceptions and non-compliances.
- Stakeholder analysis.
- Facilitation and management of organisational change.
- Gathering of metric information and ROI benefits.
- Recommendation of process modelling and analysis tools.
- Design of new and efficient processes.
- Process improvement training.
Further Information
- We worked with a leading building society to review its mortgage redemption processes. We identified a range of areas where improvements and enhancements could be made Read more »
- We worked with a charter airline to review its crew rostering processes. We identified several areas of inefficiencies and made recommendations to allow the client to reduce costs and improve efficiency Read more »
