News

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• Document Boss interviews John Butler of SkillSet Consulting - 31st October 2011
• Free seminar offers a path to operational excellence - 12th April 2011
• SkillSet Consulting and Pallas Athena to host joint event - Accelerating the path to business optimisation through process mining - 25th February 2011
• SkillSet Consulting announces strategic partnership with CIMtrek to deliver a Lotus Notes migration solution - 17th January 2010
• SkillSet Consulting extends its relationship with Pallas Athena - 22nd December 2010
• SkillSet Consulting announces a strategic partnership with Changepond Technologies - 10th October 2010
• Polar Moment Group reports a year of strong growth and expansion - 7th October 2010
• Introducing SkillSet Consulting – 1st July 2010
• A new force in business process improvement and business process management systems – 7th June 2010

Case studies

• Improving resource management at Red Bee Media (PDF)
  Working with this leading media management company, SkillSet Consulting designed, developed and implemented a Cordys-based solution to provide data integration between the client's disparate IT systems.We helped Red Bee Media to simplify and automate its resource management processes, delivering significant time and cost savings.
  
• Improving case management at a UK insurance company (PDF)
  SkillSet Consulting worked with a UK insurance company to improve its case management processes. We designed, built and delivered a Metastorm-based system to automate large areas of the client's claims processes, delivering significant time and cost savings.
• Reducing costs and improving efficiency in the financial services sector (PDF)
  We worked with a leading building society to review its mortgage redemption processes. We identified a range of areas where improvements and enhancements could be made. Implementing these changes enabled the client to reduce operating costs and process cases more efficiently, improving customer service.
• Identifying areas of inefficiency at a UK-based charter airline (PDF, 348kb)
  Our experienced process improvement consultants worked with a charter airline to review its crew rostering processes. We identified several areas of inefficiency in the client's processes and recommended solutions. Reducing costs and improving operational efficiency will help the airline to maintain its competitive advantage.

Articles

• Maximising the potential of business process improvements (PDF, 268kb)
  Richard Greenman discusses the key success factors that form the main drivers to ensure the successful implementation of process improvement projects.