Analysis & Planning

Successful Management of Change is dependent on sound initial analysis and a comprehensive plan.

Our extensive change management experience  allows us to rapidly and accurately assess the situation and work with you to define the most appropriate management of change programme.

• Objective setting
  To ensure that there is a clear understanding of the benefits you aim to achieve – and that the 'sucess measures' reflect them.
• Performance assessment
  Measurement of individual or process performance by interview, review of metrics, etc.
• Stakeholder analysis
  Questionnaires, interviews and workshops to gauge the current state of the stakeholders in terms of attitudes, needs, motivators (“hot buttons”), etc.
• Gap & Impact assessment
  to understand what needs to change – in terms of processes, roles, capabilities, documentation, organisation, etc.
• Project Definition and Planning
  Preparation of a comprehensive plan, including work breakdown structure and schedule covering all Change Management activities including communications & engagement, process engineering and training.

We take care to ensure that the programme is in harmony with other projects, culture and organisation.

Essentially Business Change Management is about minimising risk to performance, financial exposure/loss, reputational damage, regulatory status and  employee/customer dissatisfaction. We work with you to define the optimum Business Change programme to match your organisation’s risk appetite and budget.